Destinations North America is proud to be the leading cruise line services provider in North America. We service more than 30 cruise ports in Canada and the United States.

Established in 2013, our seasoned team has more than 40 years experience as leaders in the travel industry, highly competent staff and robust management systems in place. Destinations North America prides itself on providing exceptional service to our clients and their guests.

Destinations North America is deeply embedded in each of the ports we serve.  Our staffing structure includes an on-site, full-time Local Port Manager who oversees our employees and contractors, all of whom live and work in the community.

Cruise ship turnaround days may be one of the most complex logistical events that can happen in the entire travel industry. Destinations North America has the experience, staff, systems and local infrastructure in place to ensure that everything runs smoothly, on schedule and with as little stress as possible.

Our experienced airport and hotel team work hand in hand to ensure guests have a seamless passage through the facilities we operate in. Furthermore, our hospitality team can provide additional information to help guests discover the area safely and will confirm available services to and from the ship.

When it comes to transportation in Canadian ports, Destinations North America has you covered. Our local teams can handle all types of guest transfers, whether group or private. Trust Destinations North America and our vetted transportation providers to get your passengers to and from their hotels, the airport, or between the port and the city center.

For many cruise guests, shore excursions are one the best parts of the travel experience. This is another service in which Destinations North America really shines. In each port, our local team has developed a wide array of customized excursion options to appeal to any interest. Each experience is led by local certified tour guides who are passionate about giving your guests an unforgettable experience during their visit. One-off and a la carte services are also curated by our talented team.

Destinations North America is happy to make all the arrangements through local partnerships. Our local teams can arrange pre and post land programs including hotels, transfers and even private excursions in the days before or after your cruise to a Canadian port. Our personalized service will make all the difference.

Destinations North America is proud to provide port agency services to multiple cruise lines in Vancouver, BC. As the Port Agent, our experienced team takes care of the vessel’s needs while in port. Our agents plan everything from pilots, linesmen & longshoreman to crew transfers and dealing with CBSA and USCBP to ensuring fluid operations from the ship’s arrival to its departure. Destinations North America also acts as a broker for ship chandelling services, this includes provisioning, maintenance, and other necessary commodities and services for vessels while at port or dry dock location.