Destinations North America

About Destinations North America

Our History & Values

Decades as a Leader in The Industry

Destinations North America was founded in the early 2000’s. Initially, our focus was on ground handling operations in the St. Lawrence River region. Unprecedented growth and interest in cruises in North America made it possible for our team to play an active role in the overall development of the Cruise Canada New England itinerary.

We have built strong, authentic relationships with the cruise lines and have now journeyed from the Canadian Great Lakes to the USA East Coast all the way to Florida and, finally, all the way to the Canadian and the American West Coast in the last 5 years.

Since the company’s inception in 2013, we have been proud to represent our cruise line partners, operating in many ports: Vancouver, Canadian Great Lakes, the Saint-Lawrence, East and West USA coasts, as well as Florida.

We are proud to provide a great number of tours in the majority of ports visited by the cruise lines throughout North America, with customized shore excursions programs, and exclusively in Canada for turnaround services, port agency and so much more!

Our Corporate Structure

Two Companies, One Mission

As our organization grew and our reach expanded, we made a strategic decision to structure our organization as two companies working together to better serve our global clients. Destinations North America serves our Canadian Ports while Destinations North America LLC serves our USA Ports. With each division led and staffed by experienced travel professionals, we work collaboratively to provide a fluid experience to our cruise line clients as their itineraries bring them to ports throughout North America

Our Seamless Approach

There for You Throughout the Entire Journey

Our structure provides a seamless experience for our cruise line clients and their guests as they journey among and between ports in the USA and Canada. With shared management systems and exceptional communication between our USA and Canadian teams, Destinations North America can ensure that every need is attended to at each stop on the itinerary.

Our Local Focus

Deeply Invested & Connected in the Communities We Serve

One of the things that sets Destinations North America apart is the fact that our local staff is personally invested and deeply embedded in each of the ports we serve. We maintain corporate offices in Quebec, Montreal, Vancouver and Miami so our leadership is always within easy reach, but it is our local staffing that is key to the highly personal service we are able to provide. Our structure includes local teams who oversee operations and work closely with the community.

Who We Serve

Delivering Value to Cruise Lines, Their Guests & the Local Stakeholders

First and foremost, we are in service of our cruise line clients. Our commitment is to deliver professional service that will earn and retain your trust. We understand that your primary concern is the safety and enjoyment your guests experience in their travels with you and that each brand has its own specialized requirements. That’s why our local teams place so much emphasis on satisfying their every need and providing a truly unforgettable experience in our local ports that satisfies not only each individual cruise line, but more specifically, each brand. (The kind of experiences that lead to repeat bookings with your cruise line.) Finally, we strive to deliver value to the local ports where we serve in maintaining their own individuality. By being an integral part of the community, we are able to help support the people who earn their living through the local tourism industry. We believe travel is about building bridges and sharing mutually beneficial experiences. We do all we can to foster those connections.